Welcome to the official website of Hotel & Restaurant Harea, located at Rruga Dëshmorët e Reçanit 121, 23010 Reçan, Suharekë. Your privacy is important to us, and this policy outlines how we collect, use, store, and share your personal data.
⸻
1. Data We Collect
We may collect personal information when you:
• Make a reservation for accommodation or a table
• Use our contact form
• Subscribe to receive updates (newsletter)
• Make payments online or in person
The data we may collect includes:
• Full name
• Phone number and email address
• Identification details (e.g., ID card or passport)
• Details about your stay and preferences
• Payment information (if applicable)
⸻
2. Purpose of Data Processing
We process your data for the following purposes:
• Managing reservations and providing accommodation and restaurant services
• Communicating with you regarding confirmations, changes, or other inquiries
• Improving the quality of our services
• Meeting legal and regulatory requirements
⸻
3. Partners with Whom We Share Data
Your personal data may only be shared in specific cases with our trusted partners, for combined services or to fulfill specific requests:
• Harea Petrol – for bundled services, loyalty programs, or integrated payments
• Rent a Car Harea – if you request car rental services through the hotel
• Harea Travel – for organizing travel packages, tours, transportation, and activities linked to your stay
Your data is never sold or shared with unauthorized third parties and is only disclosed when necessary or required by law.
⸻
4. How Long We Keep Your Data
We retain your data for:
• 12 months after your stay or use of services, for administrative, statistical, and legal purposes
• If you’ve consented to marketing, your data will be stored until you withdraw your consent
After the retention period ends, your data is either securely deleted or anonymized.
⸻
5. Data Security
We use appropriate technical and organizational measures to protect your data, including:
• Restricted access for authorized personnel only
• Secure storage of both physical and digital records
• Systems protecting against unauthorized access
⸻
6. Your Rights
You have the right to:
• Access the personal data we hold about you
• Request correction or deletion of your data
• Restrict or object to the processing of your data
• Withdraw consent for marketing at any time
To exercise your rights, contact us at: info@hotelharea.com
⸻
7. Cookies and Website Analytics
Our website uses cookies to:
• Improve your user experience and site functionality
• Collect statistical data on site usage
• Deliver personalized content and offers (where applicable)
You can control or disable cookies in your browser settings at any time.
⸻
8. Contact Information
If you have any questions or concerns regarding this privacy policy, please contact us at:
Hotel & Restaurant Harea
Rruga Dëshmorët e Reçanit 121, 23010 Reçan, Suharekë
Email: info@hotelharea.com
Phone: +383 49 411 720
